FULL: The ticket gives you full freedom of choice, completely
 rebookable and cancelable.
LOW: The ticket is rebookable but not cancelable
EXTRA LOW: The ticket can not be rebooked or canceled.
SPECIAL: The ticket can not be rebooked or canceled.

Passenger categories:

Adult: all over 12 years, full price on tickets. 
Children: 2-12 years, maximum price 700 SEK excl. VAT regardless of ticket category. 
Infants: under 2 years, travel free of charge in adult company. Maximum 1 infant per departure.

Luggage: 
The ticket price includes luggage for a maximum weight of a total of 20 kg, including hand luggage. 
Hand luggage may weigh no more than 5 kg and must fit on the floor by your chair,
such as a smaller handbag or computer bag.
 Maximum size of checked baggage is 158 cm (length + width + height)
and must not weigh more than 20 kilos incl. hand luggage. 
Luggage that exceeds the specified size or weight is not a guaranteed place on board
and counts as special luggage or excess luggage, see below. 

Luggage overweight:
Overweight (over 20 kg) is charged SEK 30 including VAT per kg started (minimum fee SEK 200). 
In connection with overweight luggage, you will be referred to our ticket office to pay the overweight fee. 
Jonair can not guarantee that overweight can be brought on board.

Special luggage and extra luggage:
Luggage over 20 kg or special luggage is taken subject to availability. 
In cases where excess luggage or special luggage can not be taken on board, 
it is sent with the next available departure. The minimum fee of SEK 200 per package and trip is charged 
regardless of whether the luggage is transported at the planned departure or the next available departure. 
This is paid on site before departure.

Jonair is not responsible for delivering late-arriving luggage over 20 kg, extra luggage or special luggage,
 the luggage must be collected up by the passenger at the final destination. 
Luggage over 20 kg, extra luggage or special luggage must be booked in advance, 
contact Jonair on + 46- (0) 90 12 12 40 or support@jonair.se

Please read complete rules and conditions at https://jonair.se/en/villkor-reguljarflyg/

CHECK-IN / BOARDING

At airports with check-in, this opens 45 minutes before the departure time stated on the ticket. 
Check-in closes 30 minutes before departure time indicated on ticket. Please do not come to the airport at the last minute. 
When check-in is closed, a booked passenger has cleared their seat and a passenger on the waiting list will have access to this. 
The passenger must wait at the gate / collection point no later than 30 minutes before the departure time stated on the ticket,
 to be escorted to the aircraft. A passenger who is not on site at the gate / collection point 30 minutes before
 departure time stated on the ticket risks missing escort to the aircraft and thus the journey, this also means 
that the ticket for the current journey will then be used up.

• PAJALA – Check-in through the airport's main gate.
• LULEÅ – Wait at VIP GATE to be escorted to the aircraft.
• UMEÅ – Wait at MEETING POINT for bus transport to aircraft.
• ÖSTERSUND – Wait at JONAIR's SIGN outside the information desk for escorting to aircraft.
• SVEG – Check-in through the airport's main gate.
• ARLANDA – Wait at the COLLECTION PLACE in SKYCITY, see "travel info", "Meetup at Arlanda"

To book a ticket on Jonairsportal, you must be 18 years of age or older. 
The following types of tickets can not be booked on the portal - Unaccompanied children 5-12 years without the company of an adult traveler,
groups over 6 people, special arrangements and special luggage. For these, contact Jonair on + 46- (0) 90 12 12 40 or support@jonair.se

TAXES AND FEES
 A flight ticket is charged with taxes and fees. Domestic tickets are subject to VAT at 6%. We have chosen to include these fees in all prices.
Refund of ticket In cases where you as a traveler are entitled to a refund of ticket, credit must be made as follows: 
7 working days for credit cards and 15 days for invoiced tickets. 
LOW and EXTRA LOW tickets are only refunded taxes against an administrative fee of SEK 150. The ticket price is not refundable.

TICKET RULES FOR GROUP BOOKING
Ticketing takes place 14 days before departure. Cancellation: Up to 14 days before departure: full refund,
14-7 days before departure: 50% refund, Less than 7 days before departure: no refund Name change:
Name change can be made free of charge until departure. Luggage: 20 kg including hand luggage,
hand luggage must not exceed the dimensions 45x20x35 cm Your group ticket can be paid as follows: 
Cash payment at most travel agencies. Credit / debit cards must be provided at the time of booking. 
We accept the following credit / debit cards: Eurocard (EC), Mastercard (CA), Visa (VI). Please note that all VISA cards issued by 
Swedbank must be activated in order to be used for online trading. Until this activation is done, 
no online bookings can be made with the card as a method of payment. Contact Swedbank for further information. 
For questions regarding our invoicing, contact Jonair on +46 (0) 90 12 12 40. An invoicing fee of SEK 50 including VAT will be added per invoice.

Vänligen läs fullständiga regler och villkor på https://jonair.se/villkor-reguljarflyg/